Designing for Emergent Technologies
My passion for emergent tech all started when I discovered the internet, I’ve continuously strived to embed a human centric approach to all tech projects to ensure users come first and technology is an enabler rather than the solution. I have created a variety of tools to help designers and teams approach projects with a human first approach, here are some examples:
Internet of Things Canvas and IoT cards to be used in the creation of service diagram mapping
I developed the Chatbot Personality worksheet to enable the whole team to create the Chatbot personality together.
I created the W Canvas to enable the team to take a problem first approach to avoid jumping in a tech first
Balancing the business needs and vision with tech heavy projects helps to ensure that we’re building the right thing.